Experienced, carefully selected specialists who care for your baby day or night — and help your whole family settle into life with a newborn.
A Newborn Care Specialist (NCS) is a childcare professional who focuses entirely on the newborn stage. In the first weeks and months, an NCS cares for your baby, supports feeding, helps establish healthy routines and sleep foundations, and gives parents the knowledge and confidence to carry those routines forward.
Newborn care is where Sleeping Angels began. Our founder, Lissette Palencia, is herself a Certified Newborn Care Specialist and Certified Infant Sleep Consultant, and that experience shapes how we select every specialist we present.
A Newborn Care Specialist typically:
A Newborn Care Specialist is not a medical provider. For medical questions, your pediatrician and your own healthcare providers remain your first call.
Overnight care is the most requested form of newborn support. While you sleep, your specialist looks after the baby. If you are nursing, the specialist brings the baby to you for feeds and settles the baby again afterward, so you rest between feeds instead of staying up for everything else.
Daytime care suits families who want hands-on support and guidance while they are awake — help with feeding, bathing and routines, time to rest or recover, and someone experienced beside them while they learn.
Many families combine the two, especially in the first weeks at home.
Shifts can run for a few nights a week or every night, for a few weeks or several months. We will help you choose a schedule during your consultation, and adjust it as your baby grows.
Caring for twins, triplets or more calls for specialists who are genuinely experienced with multiples — synchronized feeding and sleep schedules, careful logs and calm, efficient routines. Tell us as early as possible if you are expecting multiples: babies often arrive early, and experienced specialists are in high demand.
Whether you are nursing, pumping, bottle feeding or combining approaches, your specialist supports the plan you have chosen with your pediatrician. Alongside feeding, a Newborn Care Specialist helps your baby settle into consistent routines and lays healthy sleep foundations from the start.
For families who want structured sleep guidance as the baby grows, we also offer Infant Sleep Consultants.
The first weeks with a newborn raise a thousand questions. A Newborn Care Specialist is there to answer them in the moment — how to swaddle, how much the baby should be eating, what is normal and what is worth a call to the pediatrician. The goal is not only to care for your baby, but to leave you confident caring for your baby yourselves.
For a step-by-step guide to planning ahead, read For Expecting Parents.
The earlier the better. The most experienced Newborn Care Specialists are often reserved months in advance, so many families begin their search in the second trimester. Starting early gives you time for a consultation, to interview candidates and to finalize a schedule well before your due date.
If your baby has already arrived, or arrived early, call us at once — we will do everything we can to help quickly.
Your due date, location, the schedule you have in mind and anything special about your pregnancy or your home.
We discuss your expectations, feeding plans, preferences and how you would like care to run.
We present Newborn Care Specialists who match your needs. Every candidate is background checked, referenced and interviewed in person.
Meet and speak with the specialists you are considering.
We coordinate the placement and stay available as your plans change.
Read more about how placement works, or schedule a consultation to begin.
Yes. Our Newborn Care Specialists work daytime and overnight shifts. Overnight care lets you sleep while the specialist looks after the baby, brings the baby to you for feeds if you are nursing, and keeps a log of feeds, sleep and diaper changes for the morning.
Yes. We place Newborn Care Specialists with experience caring for twins and multiples, where feeding schedules, sleep routines and simple logistics all need a steady hand. Let us know as soon as you learn you are expecting more than one baby, since multiples often arrive early.
As early as you can. The most experienced specialists are often reserved months ahead, so many families begin their search during the second trimester. Reaching out early gives you time to interview candidates and settle on a schedule before the baby arrives.
A Newborn Care Specialist focuses entirely on newborns: feeding support, healthy sleep foundations, newborn routines and guidance for parents during the first weeks and months. “Night nanny” is a broader term for anyone who cares for children overnight, and the experience behind it varies widely. If you want specialized support in the newborn stage, a Newborn Care Specialist is the right choice.
A doula supports the family — and especially the mother — through birth and the postpartum period: comfort, recovery, emotional support and help settling in at home. A Newborn Care Specialist focuses on the baby: feeding, routines, sleep and overnight care. Many families use both.
Members pay their annual membership and an 8% placement fee on each hire, where a traditional agency typically charges an initiation fee plus 25%. For individual services outside a membership, we explain the fees during your consultation, before any search begins.
Tell us as soon as you can. We will talk through what is not working and what you need instead, and support you in finding a better match under the terms of your service or membership. Members have 24/7 support throughout the year.
Tell us about your family and your home — the schedule, the start date and the kind of support you need — and we will take it from there.
